Heraclitus once said that the ‘only constant thing in life is change’. Change therefore is inevitable - we either embrace it or avoid it.
I believe that the organisations who avoid change, get left behind and those who embrace it open themselves up to new opportunities.
In my previous posts, I spoke about how we navigate and chart a way forward after we have weathered a storm but adapting to and managing change is just as critical for future proofing organisations...so here are 4 simple ways we can create change in our organisations without breaking the bank;
1. Focus on organisational productivity
A lean organisation isn’t just about cutting as much fat as possible from the bottom line it’s about looking at ways to make the organisation more productive.
The best and cheapest way for us to do this is to be more organised. We need to provide a clear sense of purpose, focus and direction for our organisation and the people we lead. Once done, we need to create an environment where trust, communication and collaboration is at the forefront of everything we do. Then we need to empower our people and teams. Allow them to make decisions and be accountable for those decisions which will then free us up to work on more important tasks.
So, before we go making redundancies, ask 'how can we maximise and make use of employees’ time', 'how do we productively work without overworking them', 'how do we effectively manage resources, business workflow and customer expectations'?
By answering these questions, it will enable us to challenge the traditional ways of working and doing things and perhaps, find innovative ways to be more productive. While you’re at it, get rid of the “9 to 5” mentality because Covid19 has entirely disrupted the future of work and so must we.
2. Relook and rethink processes
Following on from the above, organisations and their leaders need to seriously look at and rethink their processes. This is the perfect time to retrospectively look back on what worked, what didn't work and what could have been done better.
Look at ways to improve or enhance existing business processes, policies and procedures. How can we reduce the time it takes to complete a task or set of tasks? How do we improve the quality of the products or services that are produced? How much value does it bring to the organisation? At what cost?
Identify then analyse inefficiencies within the process and enhance the way it is currently being done. Could this have been done in 3 steps instead of 5? The aim is to improve business processes to make the organisation more efficient and effective and thus, creating change. Don't forget to use data and analytics to measure what it was before and after you made the changes.
3. Data is the key
Speaking of data and analytics, this is a key component of managing change and I know, I know, I keep harping on about data in my posts but it enables us to objectively understand how the business truly works and the process in which it goes through. Not only does it allow us to immediately identify and understand the status quo on things but enables us to make decisions quickly.
For me, it gives me the ability to validate and effectively communicate my decisions (as well as influence) and importantly, empower my teams in a visual, objective and collaborative manner.
This doesn't have to be an expensive exercise either, especially if you are an absolute whiz at Excel or Sheets. There are also many software licensing agreements that allow you to pay per license, per user, per month giving you the ability to scale as your business and teams grow. Whatever you choose just make sure you capture data because data is the key.
4. Train, up-skill and retrain
The hardest step with change and the management of it is to get people on board with the new ways of working because I guarantee you there are people in the organisation that will say “the old way was better” or “this is too hard” or “I didn't know about this” or (insert negativity here) but training and up-skilling employees for the new norm is an important and crucial part of future proofing organisations. It is also important for their future development.
To ensure it doesn't break the bank, use current and internal resources...conduct a lunch and learn, cross-train people and teams. The goal is to share ideas and learn from one another. It also gives people the ability and opportunity to contribute in other areas of the organisation.
Spoiler alert, this is not a one-off exercise. This is a continual, repetitive and consistent process. Train, up-skill and then retrain. Repeat the process until they get, understand it, use it and it becomes part of the new norm and ways of working. Plan it out and make it a habit because it's about creating a learning culture and mindset. Richard Branson said;
"Train people well enough so they can leave, treat them well enough so they don't want to"
This is our aim because the best best way to influence and create change is by enrolling and engaging with our people. It is critical for future proofing our organisations as well as adapting to and managing change without breaking the bank. Remember;
Question is, are you prepared to get on board with change and find ways to transform your organisations OR be left behind? Personally, I'd rather come along for the bumpy and often, not-so-easy ride than get left behind. You?
Thoughts? How do you create change in your organisation without breaking the bank? What are some inexpensive ways you create and manage change?
In the meantime, if you need assistance with managing change, get in touch, I am more than happy to help. In fact, change management is my speciality. We are also now offering an online skills base service where you decide when or how you need me or my network of online HR professionals, business consultants, specialists and subject matter experts.
Think of us as an extension of your business, your virtual employees or simply, your dedicated team of intrapreneurs...supporting and powering your business and brand.
- Joana x
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Joana is a natural born leader, strategist, problem solver, business partner & advisor, online business coach, employee & customer experience champion, people & culture advocate, HR leader, home decor & organisation enthusiast and, serious coffee drinker 😜
Her mission is to help startups and small businesses to grow and scale by transforming their employee and customer experience into something unique, exciting and extraordinary with the ultimate aim of creating viable and profitable organisations.
Her vision is to inspire the next generation of servant and transformational leaders with her ultimate aim of changing the world one business and leader at a time - follow her quest and journey here!